Contact

Choose the channel that fits — every route below reaches a real person on the platform team.

WhatsApp and phone
Support in English, Chichewa, Swahili, French and Kirundi during working hours. Numbers are published on posters at community venues and via Dzaleka Online channels.
In person
Visit the Dzaleka Online Services desk — staff can search, list and record arrangements with you on the spot.
List with help
No smartphone? Request an assisted listing and a field representative will visit your space.
Report a problem
False listings, deposit problems, harassment or safety concerns — use the private report button on any listing page. Reports are confidential.

Urgent protection concerns are referred to approved protection and legal-support pathways in the camp — not handled by the platform alone.